← Methods

Broken Record

Repeat one reasonable request rather than endlessly justifying it.

Practitioner communication technique · evidence grade C

Where it comes from

An assertiveness technique described by Manuel J. Smith in When I Say No, I Feel Guilty (1975).

What the evidence says

Assertiveness training has supportive evidence; this specific micro-technique hasn’t been tested on its own.

When it helps

Repeated pressure, boundary erosion and requests that keep getting reframed.

Offered in the app for: Circular interrogation · Conflicting urgent priorities · Excessive workload

Try it

  • Pick one reasonable answer. Repeat it; don’t expand it.
  • Choose one reasonable question. Repeat it once if nothing material has changed; pause if the situation escalates.

Watch out

  • Repetition can look obstructive when genuinely new information appears.
  • Do not ignore material new facts or keep repeating under threat.

Sources

The evidence label describes a broader process or framework. This extension and its brief workplace exercises have not been independently validated.