Assertiveness and priority requests
Ask clearly for objective tradeoffs and workable conditions.
Research-supported underlying process · evidence grade B
Where it comes from
A broad behavioral tradition; Manuel J. Smith helped popularize structured assertiveness training.
What the evidence says
A meta-analysis found structured assertive communication training improved speaking up; a workplace trial of communication skills improved problem-solving communication.
When it helps
Requests, disagreements, prioritization and correcting inaccuracies.
Offered in the app for: Unclear ownership · Micromanagement · Conflicting urgent priorities · Excessive workload · Ordinary disagreement
Try it
- State the constraint, then ask which priority or deadline can move.
- State the work constraint and ask which priority or deadline can move.
Example
“I can take this on. Which current priority should move?”
Watch out
- Power differences can make even perfect assertiveness insufficient or costly.
- A manager may still retaliate; communication alone cannot prevent that.
Sources
- Assertive communication training: systematic review and meta-analysis (2023) ↗
- Workplace CBT communication-skills RCT (2017) ↗
The evidence label describes a broader process or framework. This extension and its brief workplace exercises have not been independently validated.